Q: Where do you ship?
A: We ship Worldwide to all our fur friends and family!
Q: How long does it take to process the order?
A: In order to protect our employees from COVID, we have reduced the number of staff, which has affected the processing time from 1 to 7 days.
Q: How long does shipping take?
A: Due to COVID there may be some delays but you will receive your package between 5 to 15 business days.
Q: What's the best way to get the right size?
A: Use our custom size guide on each product page. Just type in the info and let our app do the work for you!
Q: What if the item does not fit?
A: Send it back through our "Returns" page. We take care of the shipping cost and you can print the label with one click!